TERMS AND CONDITIONS
PAYMENT AND PRICES
Caroline Designs accepts online payment by Visa, Mastercard or Mobilepay.
The payment will be deducted from your account when the shirt is shipped. All prices on the website are in DKK and include VAT.
Caroline Designs sends packages with DAO parcel shop. Delivery time within Denmark is 1-3 days. Packages are shipped the same day as the order is placed.
If you want your package delivered to a specific parcel shop after you have completed payment for your purchase please send an email to email@example.com indicating this specific parcel shop you want.
SHIPMENT TO OTHER COUNTRIES IN EUROPE
Shipment with DAO parcel shop to other countries in Europe is possible. Please send an e-mail to firstname.lastname@example.org to order. The price is DKK 60 for shipment (8 €). The estimated delivery time is between 3-6 days depending on the country.
You have 14 days right of return. The right of return expires 14 days after the day you received your package. You will have to bear the cost of the return shipment.
The right to return or exchange is conditional on the shirt being unused and in the same condition as when you received it.
If you wish to return or exchange a shirt, you must do the following:
- Write an email to email@example.com with your order number and you will receive a return label.
- Pack the shirt as it was when you received it.
- Then you can send the shirt back - remember to get a receipt for the shipment.
Once we have received the shirt, you will get your money back minus the return shipping cost.
You have the option to buy a gift card to Caroline Designs by adding it to your cart with the desired amount. You can find the gift card under "products".
In connection with your purchase of shirt(s), Caroline Designs collects information about you. In connection with the purchase, you must provide your name, address, telephone number and/or e-mail address.
Only Caroline Designs has access to this information. The registration is made for the purpose of being able to deliver your order to you.
As a result of personal data legislation, you have the right to have your data deleted or corrected at any time. If you wish to do so, please contact firstname.lastname@example.org.
You are always welcome to contact us by email: email@example.com
Via Instagram here
Or via our Facebook page here
RIGHT OF COMPLAINT
You have a right of complaint for 2 years.
Caroline Designs ApS
CVR no.: 43047981
You have the option of filing a complaint with the Danish Consumer Complaints Board or by sending an email to firstname.lastname@example.org.